Cookie Policy

We will only read or write cookies for the preference level set, cookies set prior to you changing your settings will still be on your computer and you can remove them using your browser settings.

There are 4 styles of cookies we can use:

Strictly Necessary cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don’t gather any information.

The Crown Spa Hotel uses Strictly Necessary cookies for the shop.


Performance cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you, all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.

The Crown Spa Hotel uses Performance cookies to collect annoymous information how you use our website, such as page visits, and any errors occured.


Functionality cookies are used to provide services or to remember settings to improve your visit.

Functionality cookies can help;

Remember settings you’ve applied such as layout, text size, preferences and colours

Show you when you’re logged in to the website

Please note the Crown Spa Hotel uses Functionality cookies on the shop for login, and nothing else.


Targeting cookies are linked to services provided by third parties, such as Like buttons and Share buttons.

Please note the Crown Spa Hotel doesn’t use Targeting cookies.


To find out how to delete cookies from your browser please use: