Meet The Team
As luxury 4 star hotel we realise that people are our most valuable asset, you the customer and our team.
Indulge with our people; our service standards are founded on instinctive hospitality, where the food is pure delight and where quality and attention to detail keep us awake at night, not you! If we do fail to meet up to your expectations at any point during your stay please do let a member of the team know immeadiately.
Emma Robinson - Sales Executive
I was born in Woodlands, Doncaster & went to St Catherine McAuley School until I was 18. After studying for my A Levels I moved to Scarborough to attend ‘York University’, Scarborough Campus. There, I studied ‘Applied Business Management’ for 2 years. I joined the Crown Spa Hotel team in November, 2004 as a receptionist. During the 3 1/2 years working here, I have completed various courses relating to my job. I have gained GNVQ Customer Service Levels 1, 2 & 3. I have an ECDL in general computing & have recently attended a Course in Marketing. I am now employed as a Sales Executive, as part of the Sales & Marketing Team, taking care of our Travel Agents & Corporate Clients. I thoroughly enjoy the wide variety of work that my job role entails, meeting new guests, organising parties & especially the gorgeous sea view from my office window!!
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