Crown Spa Hotel recognised with Gold Investor in People


IIP Award Brand Mark Gold (Boxed) Pantone 871-

The Crown Spa Hotel, a family run hotel has been awarded the Investors in People Gold standard, joining the top 7% of accredited organisations across the UK who believe in realising the potential of their people.

The Crown Spa Hotel, the first purpose built hotel in the first UK seaside resort, Scarborough. Opening in 1845 and being one of the few four star hotels on the Yorkshire Coast. The Crown Spa Hotel always aims for the highest of standards, and this has been cemented further with achieving gold as an investor in people.

Investors in People is the UK’s leading accreditation for business improvement through people management, and provides a wealth of resources for businesses to innovate, improve and grow, with a focus on good people making great business.

Paul Devoy, Head of Investors in People, said: “We’d like to congratulate The Crown Spa Hotel on their Gold standard. Such a high level of accreditation is the sign of great people management practice, and demonstrates a commitment to staff development and shows an organisation committed to being the very best it can be. The Crown Spa Hotel should be extremely proud of their achievement.”

Steve Burrows, Managing Director of Investors in People North of England said:

“This is a fantastic achievement for The Crown Spa Hotel and I would like to congratulate the team on their success. We believe that good people make a great business and as a proven organisational development framework, Investors in People is designed to help organisations and their people to realise potential, enhance performance and meet goals. With their Gold accreditation, The Crown Spa Hotel is certainly working to realise their people potential.”

Speaking on behalf of the company, V. Riley, HR Manager, said: “After a lot of hard work and determination, we have improved on our Silver IIP award, and join the ranks of a select few who have achieved Gold. For a small family run business to be alongside UK wide companies is an achievement in itself.”

For more information about Investors in People please visit

Crown Spa Hotel is a silver RoSPA Award winner 2015

The Crown Spa Hotel of Scarborough, is among the winners in the RoSPA Occupational Health and Safety Awards 2015.

The Silver RoSPA award has been received in the prestigious annual scheme run by the Royal Society for the Prevention of Accidents (RoSPA).

As the UK’s family safety charity, RoSPA’s mission to save lives and reduce injuries covers all ages and stages of life. In support of this mission, the RoSPA Awards, which date back 59 years, recognise commitment to continuous improvement in accident and ill health prevention at work. Through the scheme, which is open to businesses and organisation of all types and sizes from across the UK and overseas, judges consider entrants’ overarching occupational health and safety management systems, including practices such as leadership and workforce involvement.

David Rawlins, RoSPA’s awards manager, said “The RoSPA Awards encourage improvement in occupational health and safety management. Organisations that gain recognition for their health and safety management systems, such as Crown Spa Hotel contribute to raising standards overall and we congratulate them.”

V. Riley, HR Manager, said: “Yet again the Crown Spa Hotel have retained their RoSPA silver award and in doing so have also improved on their overall score. We have now set our sights on trying to gain the RoSPA Gold award next year. ”

The majority of RoSPA’s awards are non-competitive, grading achievement at merit, bronze, silver and gold levels. Organisations that maintain high standards in consecutive years can win gold medals, president’s awards and orders of distinction.

Competitive awards are presented in more than 20 industry sectors, and they also recognise excellence in specialist areas, such as the management of occupational road risk.

Crown Spa Hotel celebrates success in the RoSPA Awards 2012

Crown Spa Hotel of Scarborough, has had its approach to the prevention of accidents and ill health recognised in the RoSPA Occupational Health and Safety Awards 2012.

It has won a Silver award in the annual scheme, which dates back to 1956 and is the largest and longest-running awards programme of its kind in the UK.

The RoSPA Awards scheme recognises commitment to accident and ill health prevention and is open to businesses and organisations of all types and sizes from across the UK and overseas. It does not just look at accident records, but also entrants’ overarching health and safety management systems, including important practices such as strong leadership and workforce involvement.

David Rawlins, awards manager at the Royal Society for the Prevention of Accidents (RoSPA), a safety charity with a 95-year history, said: “The RoSPA Awards programme provides well-deserved recognition for the winners and spurs on other organisations to raise their standards of accident and ill health prevention. We congratulate Crown Spa Hotel on its success and encourage it, and all our other winners, to remain committed to safety and health, an approach that is well recognised to be good for workers and the bottom line.”



Crown Spa Health Club of the Year Award - Yorkshire & Humberside


Crown Spa Health Club, based in Scarborough won a gold award at the Health Club Awards as voted for by customers across the UK.

The awards are unique in the health industry as winners are decided by members of health clubs who are asked to complete a questionnaire rating their own club on the level of service, facilities and value for money.  Over half a million pieces of data were crunch from over 16,000 customers earlier this year.

Simon Brown, MD of Awards For Business who run the scheme said “Belonging to a good health club is a rewarding experience.  Members probably spend more time there than they realise and it’s become an integral part of their lifestyle.  For the club it’s not easy to get every aspect just right.  It requires a lot of hard work from staff and a belief that members should have a great experience each time they visit.  We maintain that clubs who truly offer the best service and experience are recognised and rewarded”.

The exclusive event which took place at the Hilton Metropole Birmigham was attended by 200 guests from shortlisted clubs who learnt their fate from presenter Mark Durden-Smith.  Mark addressed the audience saying “these awards are a true reflection of how well you are doing what you do, and whether you are providing Good Value for Money. Your members can be your harshest of critics. They’re the front line, they experience your facilities and customer service on a daily basis and so they’re in a unique position to assess your performance”.

Stuart Russell Manager at Crown Spa Health Club said “We were thrilled and excited to win the gold award, I would like to thank all the members who voted for us. Our aim is to offer a 5 star health club and spa facility and winning an award like this is proof we are delivering”

For 100 years Crown Spa Hotel has been in the Michelin Guide

Michelin Guide Scarborough Hotel
100 Years for Michelin, 166 for the Crown Spa Hotel!

As the Michelin Guide celebrates being 100 years old, the Crown Spa Hotel will commemorate its own landmark achievement of appearing in the first and current 2011 guide.  The Crown Spa Hotel has seen many changes from the initial Michelin Guide in 1911.

100 Years for Michelin, 166 for the Crown Spa Hotel!

In 1845 the first purpose built hotel in Scarborough was finally finished.   Standing prominent on the South Bay cliffs, with stunning views overlooking the South Bay, it continues to strive for the ambience that you would expect from a hotel of this calibre.

The Crown Spa Hotel offers high levels of comfort and service. Exhilarating views of the South Bay, castle headland and harbour all combine to make the Crown the Number One choice for discerning visitors.  The Scarborough Spa Theatre Complex is close by and the town centre is a short walk away. The Crown Spa Health Club is an award winning private members’ and hotel guests club within the hotel and boasts a fully equipped gymnasium with qualified instructors. A range of activities is on offer: personal training sessions, lifestyle sessions, Jacuzzi, steam room, indoor pool, and aromatherapy. Crown Spa Treatments are also available: spa and beauty treatments in an ideal environment for relaxation, rejuvenation and total wellbeing. Dining in the Taste Restaurant offers a modern fusion of modern European and tasty traditional Yorkshire cuisine, using locally sourced ingredients where possible. The setting is either modern for smart casual dining or sophisticated fine dining in a separate section. Scarborough is an excellent base from which to explore the Dales, Moors and coastal hamlets of the Real Yorkshire.

The Crown Spa Hotel continues to provide Spa Treatments as was originally intended when it was first built in 1845.

Scarborough Hotels, Events and Attractions from the 1960's

A Hotel in Scarborough
Crown Spa in the 1960's


From time to time we all complain about how things are not as good as when we were young.

The tourism trade continues to be a major part of the local economy despite the current affordability of foreign holidays. While weekend and mid-week-break trade are tending to replace the traditional week-long family holiday, the beaches and attractions are always very busy throughout summer – and increasingly busier in the winter months when Scarborough is often seen as a peaceful bolt-hole from cities such as London, Manchester and Leeds. Confidence in the hospitality industry is high, evidenced by major refits in recent years to the likes of the Crown Spa Hotel.

To have a look at the nostalgic past have a look at the link below for the Yorkshire Film Archive.