Monthly Archives: January 2011

Sending Hyperlinks does not always work as a hyperlink should! Why?


I have listened to a few users at work and noticed that some people are having problems sending hyperlinks within emails.

This is often due to links for files or folders having spaces in them, I have tried to eliminate spaces in the file structure on the new server but this is not always possible when it comes to file names made by users.

A simple fix is available for this issue, simply enclose you hyperlink which is not recognised in speech marks (“  “).


You need to send a hyperlink to a hypothetical document we will call “sample document.doc” stored on say a share directory.

\shared-directoryFilessample document.doc                                           may not always go blue with an underline (i.e. Windows does not recognise the full-link as a hyperlink)

Simply adding the speech marks as prefix and sufffix.

\shared-directoryFilessample document.doc

will sort out the spaces messing up the hyperlink for you, it also makes the speech marks disappear ( I have re-added them for clarity as you can see the link has gone blue).

Print previw in IE8 is blank, why?

When a user tries to print (or preview) they get “Page 1 of 1″ at the header and

file://C:Users(username)appdataLocalTempLowWZWRJKBX.htm” and the date in the footer. (The rest of the page is blank.)

Looking in the localprofile you will notice that there was no folder “Low” in that “Temp” directory, so I made an empty one (called “Low” of course, in that “…Temp” directory.). It’s all good now…hope this helps anyone else who has that problem.

The open command prompt and enter the below replacing (username) with the username.

ICACLS C:Users(username)AppDataLocalTempLow /setintegritylevel (OI)(CI)low

Temporary user profile loaded instead or roaming profile

Temporary user profile always loaded or user profile was manually deleted, yep! I did this alot with XP (Server 2003) and always got away with it; not

  • Backup the registry using ccleaner first or export function from regedit.
  • reboot log on as local administrator on the loacl machine (not as a domain user if you do then reboot)
  • delete all domain profiles on the computer (not your local PC domain profiles though!)

then check in C:users that they have gone.

  1. To resolve this problem yourself, follow these steps:
    1. Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:
      1. Click Start, right-click Computer, and then click Properties.
      2. Click Change settings.
      3. In the System Properties dialog box, click the Advanced tab.
      4. Under User Profiles, click Settings.
      5. In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK.
    2. Click Start in run box type regedit in the Start search box, and then press ENTER.
    3. Locate and then expand the following registry subkey:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList

  1. Right-click the SID that you want to remove, and then click Delete. (basically delete all the domain ones)
  2. Reboot then Log on to the computer and create a new profile.